FAQ

Do you deliver? Yes we do deliver in the GTA.  Charges depend on distance, and depend on when you need your cake.  We try to give you the best deal possible on delivery.  We prefer to deliver your cake as we take care during travel and make sure your cake arrives at its destination in perfect condition.  Jazzedupcakes is not responsible for cake damage when transporting yourself or after a cake is delivered to your venue in proper condition. Cakes cannot be delivered by mail.

What is the difference between butter cream and fondant? Fondant is a smooth textured sugar dough, it is rolled out and laid on top of your cake and also used to make flowers, figurines and other decorations and can be coloured to suit your needs.  Butter cream is the icing you find in most basic cakes, this will be found on the inside layers between your cake.  It is creamy and is decorated using a spatula or piped onto your cake and can be coloured to suit your needs.  It will keep your cost down if you are on a budget to use this on the outside of your cake as fondant is a more expensive product.

What methods of payment do you accept and what is your payment policy? At the moment we only accept cash and email transfer.  We require half of your quoted price up front as a deposit on your cake.

Where are you located? I am located at Major Mackenzie and Yonge in Richmond Hill , which will be your pick up location if you choose.

How far in advance do I need to order? You need to order two weeks in advance for cupcakes and special occasion cakes.  For wedding cakes a minimum of four weeks is required.  Remember the more in advance you order the more time we can spend creating your cake.

If I need a cake now? We try to be as accommodating as possible so we will try to get in contact with you asap to let you know if we have the time available to do your cake.  Remember as it is last minute you may not be able to get everything you wanted as we are a small home based business and do not always have everything in stock. Orders needed within two days or less are subject to a 25% rush order fee.

Can I rent a cake stand from you for my event? We have a few different options for cake stand rentals but remember a stand has to be able to fit the size, tiers and weight of your cake, and be available for the day of your event.  A deposit is required on all cake stands and will be returned to you when cake stand is returned in proper condition.

What else will we need for our wedding cake? Remember it is important to get a nice knife to use to cut your cake together for photos.  You can ask your hall and or food caterer about a knife and also about a cake stand.

Can my cake be outdoors? We never recommend that a cake be outdoors as cakes do not do well under heat.  However if you choose to do this it is taken in to your own responsibility.  Jazzedupcakes cannot be held liable for cakes that are placed in direct sunlight, or in temperatures higher than 80 degrees or in excessive humidity as all of these things can cause drastic and adverse effects on any cake.

How big an order will you take? As i am an at home business with only one extra studio space to work in the maximum serving number i can accomodate will be 350 guests.

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